Support / Contact Us

Before contacting us for support questions please visit to see if your question has already been answered or
if there is a guide that already solves your issue!
Often times simply typing the exact problem you are having into Google or visiting local forums (AVS Forum) will yield answers from people
who have already experienced the issue.
All Assassin HTPC’s come with our  90 day hardware warranty and full 30 days of Software/setup support and
our 30 day money back guarantee.  

Extended warranties are available!

If you ignored our pleas and suggestion to purchase the Extended Support option when you placed you order,
and you now find yourself in need of additional Support:
Additional support can be purchased on an hourly basis for: 
$39.99 / hour.

To Request/Purchase Additional Support:

email: [email protected]

Please Include in body of email:
Full Name
Email Address
Contact Phone Number (and hours)
Assassin HTPC Order #

For Sales or Technical questions or to speak with anyone live
please contact us during our business hours at:

Email: [email protected]
Phone: 317-687-HTPC (4872)

Regular business hours are:
Monday-Friday: 9:00am – 5:00pm ET
               Saturday & Sunday: Closed                   

Assassin HTPC
Global Headquarters
Indianapolis, IN. 46220